Crash Policy

Ride fearlessly - We've got you covered!

Accidents happen, but they shouldn’t stop you from riding. At Everesting, we’ve got your back! Our Crash Replacement Policy offers 50% off replacements for damaged items, so you can keep riding with confidence. Want full protection? Upgrade to Crash Insurance at checkout for 100% coverage; no worries, just riding!

FAQS:

ELIGIBILITY
  • The policy applies exclusively to the original purchaser.
  • A valid proof of purchase is required.

The incident must occur within the coverage period:

  • Crash Replacement: 1 year from the original purchase date.
  • Crash Insurance: 2 years from the original purchase date.

  • Sale items are not eligible unless explicitly stated.
WHAT IS COVERED
  • Crash Replacement: 50% off the replacement product.
  • Crash Insurance: 100% off one replacement product.
  • The replacement item must be the same as the original.
  • If the original product is unavailable, an alternative of similar value, type, or category will be offered.
HOW TO APPLY

1. Contact Us

Email hello@everesting.com with:

- A description of the incident.

- Clear pictures of the damaged product.

- Proof of purchase.

2. Initial Approval

- Our team will review and notify you via email if your claim is pre-approved.

3. Shipping & Inspection

- You must ship the damaged item to the address provided by our team.

- All shipping costs are the customer’s responsibility.

4. Final Approval & Discount Code

- If approved, you will receive a one-time discount code to purchase your replacement.

- Crash Replacement: 50% off code.

- Crash Insurance: 100% off code.

LIMITATIONS
  • Damage caused by misuse, negligence, or unauthorized modifications is not covered.
  • Shipping and customs costs are not included in either policy and remain the customer’s responsibility.
CRASH INSURANCE – UPGRADE AT CHECKOUT
  • Available at checkout starting from €4.95, with the final price depending on your cart.
  • Extends coverage from 1 year to 2 years.
  • Provides 100% off on one replacement (instead of 50%).
  • Non-transferable – tied to the specific item purchased.
NEED HELP?

For any questions, contact hello@everesting.com